Dear Financial Aid Office,
I have a bone to pick with you. When I call you, I expect my question to be answered plainly, not to be sent on a wild goose chase unrelated to the afore-mentioned topic. I do in fact, know what I'm talking about and am not a complete idiot. Along that line, I do not need to be talked down to because you think I am oblivious to all options that are open to me. Believe me, other options have been pursued.
Basically I just need you to answer my question. If you feel like I have missed something then please mention it but do not refuse to answer my question. I only need you to do one simple thing for me but that has turned into 4 phone calls and two days worth of work for me.
Not appreciated,
Rachael
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